Due to Mandatory Self Isolation No Packages will Ship Until April 10. Sorry for the inconvenience and delay.

Search

    This section doesn’t currently include any content. Add content to this section using the sidebar.

    Image caption appears here

    Add your deal, information or promotional text

    General Contact/Old Store Orders (Order Numbers 100 - 2894)

    Old Store Orders

    Hi! If you're here, I'm assuming it's because I forgot, mispacked, or otherwise made an error with your order from the original store.

    For that, I truly apologize and I know for some of you, you've waited months for these orders. I also know that for many of you, I said I would correct the error a long time ago.

    I underestimated, and simply didn't know in some cases, what I was doing, much less how to keep track of everything.

    Apologies aren't enough, but it is all I can offer in this moment.

    If you fill out this contact form with your name, shipping address (if it's changed) and original order number, I will make sure your order is fulfilled and shipped out within a week.

    Again, I am truly sorry. You've invested in me and my business and waited, been given promises that I've broken, and I'm disappointed in myself that I didn't find a system to keep things better organized earlier.

    While I may lose your future support, I still want to make good and deliver upon the support you've already given and shown me.

    If you would prefer a refund, I will refund any orders 100%.

    You can also reach me here:

    hello@icecreamdice.com

    Address:

    6739 29 Ave. NW

    Edmonton, AB

    T6K 1N3